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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Karina Sanchez

October 15, 2026

5 out of 5 rating by Karina Sanchez
"Insurance matters most when you need help, and having a team that communicates clearly and guides you through the process can make a stressful situation much easier. I value
professionalism, responsiveness, and most importantly getting you the best prices possible! Thank you Bobby Brown!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Joplin insurance team. "
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barber man

October 1, 2026

5 out of 5 rating by barber man
"Called for a quotation of auto insurance, Got print response and Took the Insurance out for Both my vehicles , Great pricing and Service From Them ! 👍"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Joplin. "
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Jennah Detraz

October 1, 2026

5 out of 5 rating by Jennah Detraz
"Bobby and his team were easy and enjoyable to work with! They truly go above and beyond for their customers and will definitely be referring friends and family to him!"
We responded:
"Jennah, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Joplin. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Bobby Brown and Team "
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Austin Bradford

October 1, 2026

5 out of 5 rating by Austin Bradford
"Had an awesome experience with Bobby as he helped me setup my family’s life insurance.
Huge thank you to Tisha that works the front office for helping me realize I did not have enough and setting the appointment for me. I really enjoyed working with both of them and look forward to having them as my agent."
We responded:
"Hi Austin, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Bobby Brown’s team.  Please reach out to us if any questions come up!  - Bobby Brown’s Insurance Team "
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Jeff Routledge

September 30, 2026

5 out of 5 rating by Jeff Routledge
"Great people to work with."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Ramesh Shah

September 24, 2026

5 out of 5 rating by Ramesh Shah
"He. Has been exceptionally helpful with all our needs and questions"
We responded:
"Ramesh, thank you for the amazing review! Our Joplin insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Bobby Brown, your State Farm Agent "
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Stephanie Reavis

September 14, 2026

5 out of 5 rating by Stephanie Reavis
"Always very helpful and quick to respond!"
We responded:
"Stephanie, thank you for the amazing review! Our Joplin insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Bobby Brown, your State Farm Agent "
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Victoria Swanigan

September 14, 2026

5 out of 5 rating by Victoria Swanigan
"Bobby and his team are friendly, professional, and genuinely take the time to answer questions and make sure their clients understand their options. If you’re looking for an insurance agency in the Joplin and surrounding areas that provide great service and treats you like a person rather than just a policy number, I highly recommend them!"
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Jane Seto

September 11, 2026

5 out of 5 rating by Jane Seto
"I have been with State Farm forever and Bobby’s service has been exceptional. He truly cares about his clients and is always willing to help. Thank you Bobby for all you do!"
We responded:
"Hi Jane, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Bobby Brown, Your State Farm Agent "
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Brenda McKnight

September 10, 2026

5 out of 5 rating by Brenda McKnight
"Bobby was quick and helpful to get information to us regarding our home and vehicle. He explains your best options. I’d recommend him and Tisha to all our Missouri friends."
We responded:
"Wow, thank you for the 5-star review, Brenda! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Rachel Allen

August 26, 2026

5 out of 5 rating by Rachel Allen
"They were quick and responsive when we asked them for a favor regarding our policy and documents. Thank you so much!"
We responded:
"Rachel, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Joplin insurance team is always here and happy to help. "
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London Nelson

August 26, 2026

5 out of 5 rating by London Nelson
"Very quick, kind, and helpful with both my homeowners insurance and car insurance."
We responded:
"Thank you so much for the 5 stars, London! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Tyler Cates

August 26, 2026

5 out of 5 rating by Tyler Cates
"Super friendly and reliable! Great job all around!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Amy Wilmath

August 25, 2026

5 out of 5 rating by Amy Wilmath
"Highly recommend Bobby! He’s a genuinely great guy and saved me hundreds on my car insurance. Give him a call—you’ll be glad you did!"
We responded:
"Amy, thank you for the amazing review! Our Joplin insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Bobby Brown, your State Farm Agent "
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DJ

August 24, 2026

5 out of 5 rating by DJ
"Got me a great price on insurance, and very communicative, and easy to work with"
We responded:
"DJ, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Joplin. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Bobby Brown and Team "
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Mark Brown

August 21, 2026

5 out of 5 rating by Mark Brown
"Has been very helpful and proactive on my home insurance"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Steve Meeds

August 20, 2026

5 out of 5 rating by Steve Meeds
"Bobby and his staff are very knowledgeable and worked diligently to satisfy our insurance needs."
We responded:
"Thank you for the 5-star review of Bobby Brown’s team - we really appreciate your kind words! "
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Ann Shirley Darnell

August 17, 2026

5 out of 5 rating by Ann Shirley Darnell
"Knowledgeable and very helpful!
Helped us find the plan best suited for our needs"
We responded:
"Ann, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Justin Placher

August 17, 2026

5 out of 5 rating by Justin Placher
"Bobby and his team have been amazing! They have gone above and beyond to get me the best possible deal available, and their customer service has been top notch! They gave me a complete breakdown of my policy and answered any questions I had. I recommend anyone looking for insurance to give Bobby a call! You will be happy you did!"
We responded:
"Thank you so much for your wonderful feedback of us here at Bobby Brown’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Bobby Brown’s Insurance Team "
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Heather Jennings

August 16, 2026

5 out of 5 rating by Heather Jennings
"I highly recommend Bobby at State Farm! As a realtor, it's so important to have trusted professionals who take care of my clients and Bobby has done just that!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Rawsam Alasmar

August 10, 2026

5 out of 5 rating by Rawsam Alasmar
"Great experience working with this insurance agent when he called me! They were professional on the phone, helpful, and took the time to follow up with a second call and explain everything clearly."
We responded:
"Thank you so much for the 5 stars, Rawsam! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Karen Rutledge

August 3, 2026

5 out of 5 rating by Karen Rutledge
"I’m looking forward to great service from Bobby and his team. They are committed and determined to be the best. Wishing them much success. Karen Rutledge"
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bmorgan070707

July 30, 2026

5 out of 5 rating by bmorgan070707
"Out of all the chaos over the years at this location the shining light has been Bobby Brown taking over. I hope we can finally get a solid agent to stay at this location and I am wishing for it to be Bobby. Great people and the staff he has hired is phenomenal couldn't be happier."
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Melissa Adams

July 4, 2026

5 out of 5 rating by Melissa Adams
"I can’t recommend Bobby and his team highly enough! From the very beginning, they have been professional, knowledgeable, and genuinely invested in making sure I have the best coverage for my needs. They took the time to explain all of my options, answered every question with patience, and made the entire process easy and stress-free.

What really sets them apart is their outstanding customer service. They’re always quick to respond, proactive, and willing to go the extra mile to help. It’s rare to find someone who truly cares about their clients the way they do.

If you’re looking for an insurance agent who is honest, dependable, and always has your best interests at heart, look no further. I am incredibly grateful for their expertise and exceptional service and recommend them without hesitation!"
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Kade Meyer

June 30, 2026

5 out of 5 rating by Kade Meyer
"Bobby is a great agent. Would recommend him and Tisha to all of my Missouri friends."